Terms & Conditions

These Terms and Conditions ("Agreement") govern your use of the Panda Zino Casino platform (the "Platform"), including its website, mobile applications, and any other services or tools provided by us. By using our Platform, you agree to be bound by these terms.

Acceptance of the Terms

Your access to and use of the Platform is subject to this Agreement. You confirm that you are at least 18 years old (or such higher minimum age required in your jurisdiction) and have read, understand, and will comply with all applicable laws and regulations.

Eligibility Requirements

You must be a resident of a country where online gambling is regulated or allowed by law. We reserve the right to restrict access from certain jurisdictions if required by local authorities.

Minimum Age Requirement

Access to our Platform is restricted to individuals who are at least 18 years old (or such higher minimum age required in your jurisdiction). You confirm that you meet this requirement and agree not to provide any false information regarding your age.

Geographic Restrictions

We operate under the applicable laws of various countries, but do not currently offer services to residents of the United Kingdom due to licensing restrictions. We reserve the right to restrict access from certain jurisdictions if required by local authorities or at our discretion.

Account Registration Rules

To register an account on our Platform:

Click "Register" and provide your email address and a secure password.
Enter your name, date of birth, and other personal details as requested during registration.
Verify the information provided through identity verification checks (such as by providing scanned copies or photographs).
Create a profile page with accurate and complete information.

You agree to:

Provide true and accurate information for account registration purposes.
Keep your login credentials confidential and secure.
Be responsible for any activities carried out on the Platform using your username or password.
Report immediately if you suspect unauthorized access to your account.

Account Security Responsibilities

We maintain technical measures to protect data stored within our database, including SSL encryption technology. You agree:

To use a strong and unique password that is not easily guessed by others.
Not to share login credentials with anyone or record them in an insecure manner.
Be aware of your surroundings when logging into the Platform using public computers.

Account Accuracy Obligations

You are solely responsible for maintaining accurate account information, including but not limited to personal details and billing addresses.

Account Security Responsibilities

We reserve the right to cancel any transaction that we suspect may have been initiated by an unauthorized third party. You agree:

To report immediately if you notice or believe someone else's password has fallen into an unauthorized person's hands.
Not to create multiple accounts on our Platform using different identities.

Bonus and Promotion Rules

Promotions are governed by separate rules that can be accessed via a link provided when the promotion is available for participation. These Terms shall prevail if there is any conflict between promotional terms and these overall Platform use rules.

Wagering and Gameplay Conditions

Each user can have only one active account on our platform.
Users must make real money wagers in order to participate in any game or other gaming-related activity, except where specified otherwise (e.g., free spin or demo version of a slot machine).
Minimum bet limits are set at £1.00 and maximum limit is £10,000 for all games provided on the platform.
Users cannot place simultaneous bets using multiple accounts.

Bonus Abuse Prevention

We reserve the right to cancel any bonus if we suspect that it has been used in conjunction with unfair or illicit activities such as collusion between players.

Responsible Gambling Expectations

We encourage responsible gaming practices. You agree:

To respect your own limits for betting and deposits.
Not to seek help from others by creating more accounts, etc. regarding excessive spending problems at our website.
Keep track of how much you are betting on the Platform.

Self-Exclusion and Account Restrictions

You have the option to exclude yourself entirely or to restrict access temporarily through email contact with our Customer Service Department.

Game Fairness and RNG Systems

The games on the Panda Zino Casino platform utilize a Random Number Generator (RNG) system to ensure fairness in gameplay results. Regular tests are performed by independent third parties who verify compliance with regulatory requirements for fair gaming practices.

Technical Interruptions or Voided Gameplay

We may interrupt service temporarily, suspend transactions temporarily, or cancel your participation due to various technical difficulties without notice if it is deemed necessary under circumstances beyond our control.

Suspension or Closure of Accounts

Your account can be suspended or closed at any time:

Due to breach of these Terms and Conditions.
Upon receiving a complaint about you from other users which would affect the gaming experience for others on this website platform, in that case we take immediate action against your membership.

Limitation of Liability

In no event shall Panda Zino Casino be liable for: loss of use or any profit arising out of your failure to comply with these Terms and Conditions. Our maximum liability under all circumstances shall not exceed an amount equivalent to the sum invested on our website, while participating in gaming activities available at www.qwe.com

Modification of Terms

We may modify terms whenever necessary without prior notice.

Contact or Support Guidance

You can contact us by email for support regarding any technical issues you encounter with your account. However, please note we cannot resolve complaints regarding results from individual games and do not accept correspondence via text messages under normal circumstances.

Effective Date: 1st June, 2024